Multi-Outlet
One platform. Every outlet. Total control.
What does multi-outlet management include?
Menu sync
Group and outlet analytics
Outlet-scoped roles
Offline billing
Premium, Chain or Enterprise: which plan fits?
Pick by outlet count. Every plan has menu sync, per-outlet GST billing and group analytics.
| Plan | Outlets | Price | Choose it when |
|---|---|---|---|
| Premium | 1 to 5 | ₹699 per outlet per month | Single outlets and small groups. Every feature, menu sync included, billed per outlet. |
| Chain | 6 to 12 | ₹9,999 a month for 5 outlets + ₹1,499 per extra outlet | Growing groups. Adds the WhatsApp two-way inbox and own-brand sender, dedicated onboarding and SLA-backed support. |
| Enterprise | More than 12 | Quoted | Large groups. Custom outlet limit, dedicated account manager and custom SLA. |
What syncs, and what stays with each outlet?
Menu sync copies the full menu from your primary outlet to one outlet or to all of them in one click. It is started by the owner, and it replaces the receiving outlet's menu.
Copied by menu sync
- Categories and their order
- Items, descriptions and photos
- Prices, variants and add-ons
- GST rate per item
- Kitchen or bar station per item
- Availability as set at the primary outlet
Stays per outlet
- Orders, tables and order history
- Item availability changed after a sync (in or out of stock)
- Staff, roles and PINs
- Ingredient stock, recipes, suppliers and purchase bills
- GSTIN, FSSAI number and invoice numbering
- Payment gateway (money settles to that outlet's account)
- Combos and promo codes
- Printers, KOT settings and kitchen hours
- Expenses and day close
Good to know before you sync
- Sync is a manual step, not an automatic push: edit the primary outlet's menu, then sync.
- A sync overwrites the receiving outlet's menu, so a price or item changed only at that outlet is replaced by the primary outlet's version.
- Recipes are kept per outlet. Set them up at each outlet that tracks stock (Stock Autopilot can draft recipes for a whole menu in one pass).
Who can do what across outlets?
Each staff member is scoped to one outlet, to every outlet in the group, or to a chosen set of outlets, and their permissions apply only at the outlets they were added to. There are 7 built-in roles (Admin, Manager, Cashier, Kitchen, Waiter, Front desk, Housekeeping) and custom roles built from up to 27 permissions. The table shows the built-in defaults; the owner can grant or remove any permission.
| Action | Owner (head office) | Admin | Outlet manager | Cashier | Waiter / kitchen |
|---|---|---|---|---|---|
| Edit menu items and prices | Yes | No | No | No | No |
| Sync the menu to outlets | Yes | No | No | No | No |
| Mark an item in or out of stock | Yes | Yes | Yes | No | No |
| Take orders and run tables | Yes | Yes | Yes | Yes | Waiter: yes |
| See revenue and analytics | All outlets | Yes | If granted | No | No |
| See customer phone numbers | Yes | Yes | If granted | If granted | If granted |
| Approve expenses | Yes | Yes | Yes | No | No |
| Invite staff and assign outlets | Yes | Yes | No | No | No |
| Payment gateway, billing, business settings | Yes | No | No | No | No |
12
Operations
View orders, Update orders, Kitchen display, Manage tables
5
Menu & stock
View menu, Toggle stock, View stock, Manage stock
3
Insights
View analytics, View billing & revenue, View customer contact info
5
Money
Record expenses, View expenses & profit, Approve, edit and void expenses, Suppliers & purchase bills
2
Management
Manage team, Assign outlets
Can every outlet bill when the internet drops?
Each outlet can bill through an internet outage on the Restrofi Connect desktop app: it keeps the menu, tables and settings on the billing PC, prints KOTs and provisional receipts, and syncs every order exactly once when the connection returns; the GST tax invoice is raised at that sync.
Outlets that run only on phones or tablets need a connection. Groups usually put Connect on the billing PC at busy outlets and run tablets for captains and the kitchen display.
How do you set up a second outlet?
01
Add outlets
02
Build the master menu
03
Sync
04
Add staff
05
Run and compare
Multi-outlet questions, answered
How many outlets can I manage in Restrofi?
How does menu sync work across outlets?
Can each outlet have its own prices or specials?
Can an outlet mark an item sold out without affecting others?
Can I view consolidated analytics across all outlets?
Can staff at one outlet see another outlet's orders?
Can outlets keep billing when the internet is down?
Do I need a separate Razorpay account per outlet?
More on running several outlets
