Restaurant Technology Glossary
Plain-English definitions of the terms every Indian restaurant owner needs to know — from KOTs and kitchen displays to QR ordering and GST invoicing.
What Is a KOT? (Kitchen Order Ticket) — Explained for Indian Restaurants
A KOT (Kitchen Order Ticket) is a document — paper or digital — that records a customer's order and routes it to the correct kitchen station. Every Indian restaurant uses KOTs; the question is whether they're paper slips, printed tickets, or live digital displays.
What Is a KDS? (Kitchen Display System) — Restaurant Guide
A KDS (Kitchen Display System) is a digital screen mounted in the kitchen that displays incoming orders in real time, replacing paper KOTs. Orders arrive the moment a customer places them, colour-coded by wait time, so kitchen staff can prioritise without leaving the line.
What Is QR Ordering? How QR Code Menus Work in Restaurants
QR ordering is a system where a customer scans a QR code at their table, browses a digital menu in their phone's browser (no app required), and places their order directly — which appears live on the restaurant's kitchen display and order dashboard.
GST Invoicing for Restaurants in India — Complete 2026 Guide
Indian restaurants registered under GST must issue a tax invoice for every sale above ₹200, showing the restaurant's GSTIN, itemised CGST and SGST, HSN/SAC codes, and a sequential invoice number. Restaurants with turnover above ₹1.5 crore must print the GSTIN; those below may issue a consolidated receipt.
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