WhatsApp Integration
WhatsApp order updates, on autopilot.
Send order confirmations, ready alerts, and delivery updates to your customers through your own WhatsApp Business number — without typing a single message.
- Your existing WhatsApp Business number — coexists with the app
- Order received, accepted, ready, delivered alerts — all automatic
- Live usage and account quality in your dashboard
- Prepaid credit packs for extra volume — no surprise invoices
Sharma Tiffin Service
Business account · online
👋 Hi Priya, we've received your order #4421 with 1 thali. Estimated time: 25 minutes. Thanks for ordering!
12:42
Good news Priya! Your order #4421 has been accepted. It'll be ready in about 15 minutes.
12:44
Priya, your order #4421 is ready for pickup. See you soon!
12:58
How it works
Three steps from connect to first auto-message
Connect your existing WhatsApp Business number
Restrofi uses Meta's official Embedded Signup. Your number works for personal chats and Restrofi messages at the same time.
Switch on the WhatsApp add-on
Add WhatsApp to Premium or Chain for ₹299 per outlet per month — 500 utility messages per outlet included. Top up marketing volume with prepaid credit packs.
Restrofi sends, you focus on cooking
Order confirmation, accepted, ready, delivered, payment reminders. All automatic, all from your own number.
Pricing
WhatsApp is a simple add-on — ₹299 per outlet
Add WhatsApp Business messaging to any Restrofi plan for ₹299 per outlet per month, with 500 utility messages per outlet included every month. Marketing messages and extra volume come from prepaid credit packs that never expire. Prices exclude GST.
Premium
WhatsApp add-on + full restaurant intelligence for 1–5 outlets.
- WhatsApp add-on: ₹299/outlet/month
- 500 utility messages/outlet/month included with the add-on
- Order, reservation, and feedback alerts
- 1–5 outlets — pay only for the outlets you have
- RestroAI Pro insights
- Priority support
Chain
Multi-outlet WhatsApp at scale with a two-way inbox and centralized templates.
- WhatsApp add-on: ₹299/outlet/month
- Two-way WhatsApp inbox + own-brand sender
- Multi-outlet message fan-out
- Centralised templates across outlets
- Up to 5 outlets included · ₹1,499/outlet beyond (max 12)
- Dedicated onboarding + SLA-backed support
Need more messages?
Top up with prepaid credit packs — ₹250, ₹500 or ₹1,000. Credits cover marketing messages and any utility volume beyond your included 500 per outlet, are sent via Restrofi’s sender (shown as “Restrofi · your cafe”) with no separate Meta bill, and they never expire.
FAQ
Common questions about the WhatsApp integration
No. Coexistence keeps your app working for personal chats while Restrofi handles automated messages from the same number. Companion devices like WhatsApp Web get unlinked during connection but can be re-linked immediately after.
Live usage is visible in your dashboard. The WhatsApp add-on includes 500 utility messages per outlet per month — enough for most operators. If you need more, top up with a prepaid credit pack (₹250, ₹500 or ₹1,000) — credits cover marketing messages and extra utility volume, and they never expire. We hard-cap sending well above your monthly inclusion to protect against runaway costs, so there are no surprise bills.
Yes. You can enable or disable each event independently — for example, keep order confirmations on but turn off rating follow-ups.
Yes. Indian law and Meta's policy both require customer consent before sending business messages. Restrofi includes opt-in collection in the order flow, and customers can reply STOP to opt out anytime.
Restrofi monitors your quality rating and notifies you immediately. At RED status, sending pauses to protect your account; we work with you to recover the rating before resuming.
WhatsApp messaging is an optional add-on on any Restrofi plan — ₹299 per outlet per month, with 500 utility messages per outlet per month included, sent via Restrofi's sender. Messages show as “Restrofi · your cafe” (Chain can use its own brand). Marketing messages and extra volume come from prepaid credit packs that never expire.
Ready to switch on WhatsApp updates?
Connect your existing WhatsApp Business number in a few minutes.
Tech Provider compliance
Restrofi is an authorized Meta WhatsApp Business Platform Tech Provider operating under Navtechy. Merchants retain full ownership of their WhatsApp Business Account. Use of the integration is subject to the Restrofi Terms of Service and Privacy Policy, and Meta's WhatsApp Business Solution Terms.