The Wi-Fi goes. The billing doesn't.

Yes, on the Restrofi Connect desktop app. Connect keeps your menu, your table map and your outlet settings — GST rates, service charge, takeaway charge — in a database on the billing PC. When the connection drops it switches to that copy. Staff carry on taking orders, printing on the thermal printer and settling in cash, card or UPI. Nothing about the flow changes except a banner at the top of the screen.

Connect syncs on its own as soon as it reconnects, and the banner shows how many orders are still waiting — with a Sync now button if you would rather not wait. Each offline order carries the order number it was given at the till, and Restrofi treats that number as the key. If a sync is retried, or the power goes off mid-push, the order still lands exactly once. Prices, GST and charges are recalculated from your live menu when the order arrives, so the cloud record matches your menu of record.

Not at the table. The slip printed while offline is marked as a provisional receipt and not a tax invoice, so nobody is handed a document that claims to be something it is not. The GST tax invoice is raised in the cloud when the order syncs — your GSTIN, sequential numbering, CGST/SGST split — and can be printed or shared from the dashboard afterwards.

Yes, for anyone who has already signed in on that till while online. The till keeps a scrambled copy of each staff PIN check, locked to that one machine, and verifies against it when there is no connection. The catch is honest and on screen: a manager approval offline needs a manager who has signed in on that till before, and Connect tells you outright when there is nobody on the machine who can approve.

Changing the lines on an order that is already running, moving or merging tables, refunds and reprints all wait for the connection. Connect refuses those with a plain message instead of pretending to work and losing the change. Live boards — analytics, sold-out toggles, the overview screen — are also frozen until you are back, because they read from the cloud.

No. Offline billing is part of Restrofi Connect and there is nothing extra to buy for it. The GST tax invoice raised when an offline order syncs comes with Premium (₹699 per outlet per month) and the Chain plan — the same plans thermal printing sits on.

There is no timer and no cap. Orders accumulate on the billing PC until the connection returns. The one prerequisite is that the till has been online at least once, so the menu, table map and outlet settings are cached — a machine that has never connected has nothing to sell from.