What you'll accomplish
You'll know how to mark a Pay-at-Counter order as paid by mode (cash, UPI, or card), which closes the order, frees the table, and auto-generates a GST-compliant invoice.
Step-by-step guide
- 1
Open the Orders page
From your dashboard, click Orders in the sidebar. You'll see all active orders grouped by status. Orders waiting for payment show a 'Pay at Counter' badge.
- 2
Find the order
Locate the order for the table that just paid. The table name and items are listed on each order card. You can also search by table number.
- 3
Mark as paid
Click on the order to open the detail view. Click Mark as Paid. A confirmation dialog shows the total amount. Select the payment mode (Cash, UPI, Card) and confirm.
- 4
Invoice is auto-generated
As soon as you mark the order paid, a GST-compliant PDF invoice is automatically generated with a sequential invoice number, CGST/SGST breakdown, your GSTIN, and your logo. It's stored in the Invoices section.
- 5
Share or download the invoice
On the order confirmation screen, you can download the PDF invoice or copy a shareable link to send to the guest.
- 6
Table is now free
After marking paid, the order status changes to Closed and the table is available for the next guests.
Common issues
I can't find the Mark as Paid button.
Ensure your staff role has cashier or manager permissions. Kitchen-only roles cannot close orders. The account owner always has full access.
The invoice shows ₹0 tax even though I set GST rates.
GST rates are set per menu item. If items were added without a GST rate, the invoice will show ₹0 GST. Update the GST rate on the item and it applies to future orders.
I marked the wrong order as paid.
Contact [email protected] — we can reverse the payment status manually. There is no self-serve undo currently.